Shipping Policy

Standard shipping time generally takes 6-9 business days. Delivery time is determined by:

(1) the time we process the order

(2) the shipping time.

  • Processing the order: 1-2 business days.

Orders are processed Monday through Friday, excluding holidays and weekends; orders placed on weekdays after 11PM (GMT+1) or on weekends or holidays, will be processed on the next business day.

  • Shipping time: 5-7 business days.


Other details:

  • Shipping carrier: DPD, DHL, GLS, UPS
  • Shipping from: DE, FR, BE, IT, ES local warehouses
  • Shipping fee: Free shipping for all orders (Excluding remote areas)
  • Shipping area: FR, DE, ES, IT, BE, NL, AT, LU,(Excluding remote areas)

**We are unable to ship to PO boxes and any military APO, FPO and DPO destinations.

For UK customers ,please place your order on our UK store- 

For any other questions,please contact us at:

Address: Merkur W & L GmbH, Charlottenstr. 61, 51149 Köln

Telephone: 017646751814